Terms & Condition

1.1 These Terms & Conditions govern your use of our website, products, and services offered by Casa Connect.

1.2 By accessing or using this website, you confirm that you are at least 18 years of age and legally capable of entering into binding agreements.

1.3 Casa Connect reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Continued use of the website after changes means you accept the updated terms.

2.1 Casa Connect provides products and services related to home technology, automation systems, networking solutions, and other related installations and services.

2.2 All product descriptions, images, specifications, and pricing listed on the website are subject to change without notice.

2.3 While we make every effort to ensure the accuracy of product information, Casa Connect does not guarantee that all descriptions, images, or specifications are error-free.

2.4 Products and services offered on the website must be used only for lawful purposes.

3.1 All orders placed through our website or through our representatives are subject to confirmation and availability.

3.2 Prices displayed on the website are listed in Indian Rupees (INR) unless otherwise stated.

3.3 Casa Connect reserves the right to cancel or refuse any order due to incorrect pricing, suspected fraudulent activity, or product unavailability.

3.4 Payments may be processed through approved payment gateways, bank transfers, or other payment methods mentioned on the website.

4.1 Certain products may require professional installation or configuration by Casa Connect technicians.

4.2 Installation timelines may vary depending on product availability, location, and technical requirements.

4.3 Customers must provide proper access to the installation location and ensure that the site is ready for installation.

4.4 Casa Connect is not responsible for delays caused by incomplete information, site readiness issues, or customer-related delays.

5.1 Delivery timelines mentioned on the website are indicative and may vary based on location, courier services, and product availability.

5.2 Once the product is handed over to the courier or logistics partner, the risk of loss or damage transfers to the customer.

5.3 Casa Connect shall not be responsible for delays caused by courier partners, natural disasters, strikes, or other unforeseen events.

6.1 Returns and exchanges are governed by our Return & Refund Policy available on the website.

6.2 Products covered under warranty will be repaired or replaced according to the warranty terms.

6.3 Warranty does not cover damages caused by misuse, improper installation by third parties, unauthorized modifications, or physical damage.

6.4 Approved refunds will be processed within a reasonable timeframe after verification.

7.1 All content on this website including logos, text, graphics, images, product designs, and website layout is the property of Casa Connect.

7.2 Unauthorized reproduction, copying, distribution, or commercial use of any content from this website is strictly prohibited.

8.1 Casa Connect shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products, services, or website.

8.2 We do not guarantee uninterrupted or error-free operation of the website.

8.3 Casa Connect is not responsible for losses resulting from improper installation or use of products not performed by our authorized technicians.

9.1 Our services may involve integration with third-party products, software platforms, or applications.

9.2 Casa Connect is not responsible for service interruptions, policy changes, or performance issues caused by third-party platforms or manufacturers.

11.1 These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

11.2 Any disputes arising from the use of this website or services shall fall under the jurisdiction of the courts located in Uttar Pradesh, India.